Our Service Promise to You

Dennis Horton Skoda pride ourselves on ensuring the service you receive is the very best possible. 

We are one of only 2 Škoda Dealers in the country to run an ISO 9001 accredited Quality Management System and in doing so we actively monitor and benchmark the quality of service provided. 

°       Promise – We will endeavour to book services within 10 days dependant on courtesy car requirements 

°       Mobility – We offer alternative methods of transportation to keep you mobile 

°       Peace of mind – All our courtesy cars are fully insured 

°       Attentive – We will always ask your permission before we carry out any extra work 

°       Trust – There are no hidden charges 

°       Consistency – Ongoing training means high standards of workmanship are maintained 

°       Pride – We will always wash and vacuum your vehicle after every service 

°       Assurance – In the unlikely event of a complaint, your issues will be dealt with properly and efficiently